About Us
At Boom Business Solutions, we thrive on authenticity by offering tailored marketing solutions and business consulting that genuinely reflect the unique needs of each client. Our services range from digital marketing, social media management, SEO optimization, to custom website design, all designed to help your business boom (see what we did there).
Our
Story
Roxanne Kennedy founded Boom during the pandemic in response to the growing demand for fractional marketing and virtual assistant services within the Kamloops business community. After losing her job due to the pandemic, she embraced a life pivot, leveraging her extensive background in tourism and communications to launch Boom on December 1, 2020, stepping into her role as Founder and CEO.
What We Do
While most of the team is located in Kamloops, we happily provide services anywhere there's a client that needs assistance. Boom is more than just a marketing company, we are a dynamic team of experts committed to supporting the growth of small businesses. With marketing, virtual assistant and destination development consulting services available, we provide a range of diverse services.
Our leadership style is innovative, embracing the gig economy to enhance flexibility and empower our team. Each member is a skilled subcontractor, celebrated for their expertise and given the freedom to excel without the usual hassles of business development and contract negotiation.
We believe in building strategies that are not only effective but also sustainable, whether you're looking for robust social media management, strategic SEO services, creative graphic design or anything between our team is here to curate a service package that is specifically for your business. No retainer or commitment fees, or service packages that don’t quite fit what you need, just help and expertise only when you decide you need it.
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Does Boom provide ongoing support and maintenance for digital marketing and websites?We sure do! If you'd like ongoing monthly services from us, we are happy to charge an hourly rate, or discuss retainer options with you, whatever works best for your business, your budget, and your needs.
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How does the hourly billing model work at Boom?No retainers, no commitment fees, just services when you need them. When the Boom team is helping you with a project or the everyday tasks you've hired us for, we track our hours and the work done in those hours on a live document you can check in on at any time.
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How does Boom ensure the quality of its subcontractors?Boom ensures the quality of its subcontractors through years of trusted connections within the local business community. Each member of our fantastic team has been personally selected by Roxanne, who has had the privilege of witnessing their skills and work ethic firsthand in a professional setting. This hands-on experience ensures that every subcontractor meets our high standards of excellence and aligns with Boom's commitment to delivering exceptional results.
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Who are the typical clients of Boom Business Solutions?Activity, lodging and venue providers in the tourism industry, stand alone fitness studios and municipalities.
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How do I get started with Boom Business Solutions?Call us, email us, send us a dm... message in a bottle maybe? However you'd like to contact us, we will happily set up a discovery call so we can help your business boom.
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How does Boom integrate with my existing team?Boom seamlessly integrates with your existing team by tailoring our approach to fit your unique business needs and dynamics. We start by understanding your workflows, communication styles, and goals, ensuring that our services complement and enhance your operations. Our subcontractors act as an extension of your team, collaborating closely while respecting your company culture. With flexible support and a focus on open communication, Boom ensures a smooth integration that adds value without disrupting your existing processes.
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How are results measured and reported by Boom?Establishing Clear Objectives: We begin by setting specific, measurable goals in collaboration with our clients, ensuring all parties have a shared understanding of desired outcomes. Utilizing Key Performance Indicators (KPIs): We identify and monitor relevant KPIs that align with the established objectives, providing quantifiable metrics to assess progress. Regular Monitoring and Analysis: Our team continuously tracks performance data, analyzing trends and identifying areas for improvement to maintain alignment with client goals. Transparent Reporting: We provide clients with detailed reports that include performance metrics, insights, and actionable recommendations, facilitating informed decision-making. Client Collaboration: We engage in regular discussions with clients to review progress, address concerns, and adjust strategies as needed to ensure ongoing success.
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Can Boom handle both small and large projects?Boom can handle ANYTHING... except rocket science.. brain surgery, and a bunch of other things we aren't qualified to handle. But if you're looking for assistance on a project large, or small for your small business or organization, we're here to help.
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What services does Boom Business Solutions offer?Boom Business Solutions, based in Kamloops, British Columbia, offers a range of services tailored to small businesses and entrepreneurs throughout the province. These services are designed to help businesses streamline operations and achieve growth objectives. Our key offerings include: Digital Marketing: Crafting and executing strategies to enhance online presence and engagement. Destination and Business Development: Services that help locations create a thriving and vibrant destination that attracts diverse audiences while contributing to the local economy and community well-being. Business Development: Activities and strategies designed to help businesses grow, improve, and reach their goals. Graphic Design: Delivering creative design solutions to meet various business needs. Virtual Assistance: Offering customized support to manage administrative tasks efficiently.
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What makes Boom different from other marketing and business solution companies?Tailored service packages, no commitment fees, no retainers.
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What is Boom’s approach to confidentiality and data security?Boom takes confidentiality and data security very seriously. We adhere to strict protocols to ensure that all client information is handled with the utmost care and privacy. Our subcontractors are bound by confidentiality agreements, and we implement secure tools and systems for data management. By staying up-to-date with industry best practices and maintaining a culture of trust and accountability, Boom ensures that your sensitive information remains protected at all times. Your privacy is our priority.
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Are there any long-term contracts or commitments required?HELL. NO. Hire when need, ignore when don't. We don't mind, we have thick skin 😉
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What is Boom’s process for handling a new project?Boom’s process for handling a new project is collaborative and tailored to meet each client’s unique needs. Here’s how we approach it: Initial Consultation: We begin with a detailed discussion to understand your goals, challenges, and vision for the project. Customised Strategy: Based on the consultation, we develop a clear and actionable plan, outlining deliverables, timelines, and key milestones. Team Selection: We assign the most suitable subcontractors from our skilled team to ensure the right expertise is applied to your project. Execution and Communication: Throughout the project, we maintain regular updates, encourage feedback, and adjust as needed to stay aligned with your expectations. Quality Assurance: Before final delivery, we thoroughly review and refine the work to ensure it meets our high standards and your satisfaction. Project Handover and Support: Once the project is complete, we provide a seamless handover and remain available for any follow-up support or adjustments. This structured yet flexible approach allows Boom to deliver exceptional results while maintaining a strong partnership with our clients.
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Can I customize the services I receive from Boom?Yes! The only service packages we offer are packages specifically tailored to each client. You pay us just for the work you need done vs. paying for a one-size-fits-all package that you don't fully utilize.